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Betting Rules
Spinbit Casino operates under a licence issued by the Treasurer of the Province of New Brunswick (TGC), licence number 0000019, with KYC verification required before withdrawals are processed.
General betting conditions
Spinbit Casino provides online gambling services subject to applicable Australian laws and the conditions published on the website. You must be legally permitted to participate in online gambling in your location. You are responsible for checking whether access to, and use of, the website is lawful where you live. If you are not permitted to gamble, you must not create an account, deposit funds or place bets.
You must provide accurate, current and complete information when registering and whenever information connected with your account changes. An account may only be used by the person who registered it. You must keep your login details confidential and take reasonable steps to prevent another person from accessing your account. Spinbit Casino should be notified promptly if you believe your account has been accessed without permission.
- You must meet the applicable minimum age requirement before using the website.
- You must not open or use an account on behalf of another person.
- You must not use funds that belong to another person unless this is expressly permitted under applicable rules.
- You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
- You must not attempt to interfere with the website, games, payment processes or security systems.
- You must follow the instructions, rules and restrictions displayed for each game or betting product.
Spinbit Casino may apply reasonable account, identity and security checks. These checks help protect players, prevent misuse and support compliance obligations. You may be asked to provide information or documents before certain account functions can be completed. If requested information is not supplied, an account may be restricted, suspended or closed in accordance with the applicable terms.
Account security
You are responsible for protecting your username, password and any other account credentials. Do not share your login details, save them where other people can access them or allow an unauthorised person to use your device. You should log out after using a shared device and keep your operating system, browser and security software reasonably up to date. If you suspect a security issue, stop using the account and report it through the support option available on the website.
Placing and confirming bets
Before placing a bet, you should review the selected game, wager amount, odds or payout information where shown, and any other displayed conditions. A bet is generally treated as placed when it has been accepted and recorded by the website. The status of a bet may be shown in your account or betting history. You should check this information and raise any concern through the available support channel as soon as possible.
You are responsible for ensuring that your selections and stake are correct before confirming a bet. Mistakes made when entering or confirming a bet may not be reversible. A bet may be rejected, cancelled or voided where there is a technical problem, an obvious error, suspected misuse, a breach of the rules or another valid reason described in the applicable terms.
Balances and stakes
You should only place bets using funds available in your account and should never gamble with money needed for everyday expenses. Any minimum or maximum stake, transaction restriction or product limitation shown on the website applies to the relevant activity. Limits can vary by game, account, payment method or other circumstances. You should review the information shown before confirming a transaction.
Technical interruptions
Internet connections, devices, software and third-party services can occasionally fail or operate slowly. Spinbit Casino is not responsible for a bet that was not received or accepted because of a connection failure or other event outside its reasonable control. If a technical issue affects a game or transaction, the relevant record, system information and applicable rules may be used to determine the outcome. You should not repeatedly submit a bet while waiting for an earlier action to process.
If your account displays a pending, declined or incomplete transaction, check your account history before trying again. Repeated attempts may result in more than one transaction being submitted if the original request was delayed rather than rejected. Any duplicate or disputed transaction should be reported through the support channel available on the website.
Game outcomes and settlement
Game outcomes are determined by the rules and systems applicable to the particular game. Where a game uses random outcomes, each result is generated through the relevant game process. You cannot influence the result by changing your device, refreshing a page or repeating an action. The outcome displayed by the game or recorded in the account history is normally used to determine whether a bet wins, loses or is returned.
Every game may have its own rules covering eligible bets, winning combinations, bonus features, interruptions, incomplete rounds, ties, cancellations and settlement. You should read those rules before playing. If a game rule conflicts with a general statement on this page, the specific rule for that game may apply to the relevant activity.
- A winning bet is settled according to the displayed game rules and applicable account conditions.
- A losing bet is deducted from the available balance once the result has been recorded.
- A void or cancelled bet is handled in the manner stated in the relevant game or betting rules.
- Incomplete or interrupted games may be reviewed before a final result is recorded.
- Where there is an obvious display, pricing or calculation error, the affected bet may be corrected or cancelled as permitted by the applicable terms.
- The account history should be treated as the main record of bets, results, credits and deductions.
If you believe a result, balance or settlement is incorrect, review the game information and account history first, then raise the issue through the available support channel. Include enough information to identify the relevant activity, such as the date, game and transaction reference if one is shown. Reviews may require account verification and can involve checking technical records.
Errors and irregular activity
If a technical, display, calculation or software error affects a game or bet, Spinbit Casino may take reasonable steps to correct the error and restore the account to the position that would have applied without the error. Activity may also be reviewed where there are signs of collusion, automated play, manipulation or another breach of the applicable rules. Any review will be handled under the relevant Terms and Conditions.
Payments, withdrawals and promotions
Payment methods available through Spinbit Casino may vary. A payment may be subject to processing checks, account verification, security controls and the conditions of the relevant payment provider. You must use a payment method that you are authorised to use. Payments made using another person’s card, account or financial instrument may be refused or reviewed.
A withdrawal request may be subject to identity checks, confirmation of payment ownership, anti-fraud measures and any applicable account requirements. Processing times can vary and should not be assumed unless they are specifically shown on the website. You should ensure that the information connected with your account and payment method is accurate before requesting a withdrawal.
Spinbit Casino may restrict, suspend or close an account where there is suspected fraud, unlawful activity, a breach of these rules, a security concern, an integrity issue or another legitimate reason. Any action will be handled under the applicable Terms and Conditions and relevant legal obligations. Account restrictions may affect access to games, deposits, withdrawals or promotional activity.
Promotions and promotional play
Promotions, offers and promotional credits are governed by separate terms displayed with the relevant offer. Those terms may include eligibility conditions, expiry dates, qualifying activity, wagering requirements, game restrictions or maximum benefits. You should read the complete promotional terms before accepting an offer. If there is a conflict, the specific promotional terms may apply to that offer.
A promotion should not be accepted unless you understand the conditions attached to it. Promotional balances may be subject to different withdrawal or use conditions from cash balances. If an offer is withdrawn, changed or found to have been used contrary to its terms, the relevant promotional benefit may be removed in accordance with the applicable conditions.
Responsible and fair betting
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only wager an amount you can afford to lose. Take regular breaks, avoid chasing losses and do not gamble when affected by alcohol, drugs, stress or strong emotions. Never borrow money or use essential household funds for betting.
- Set personal spending and time limits before starting a session.
- Keep track of your deposits, bets and results.
- Stop playing if gambling is affecting your finances, relationships, work or wellbeing.
- Use available account controls, breaks or self-exclusion options if you need help managing your play.
- Seek independent support from an appropriate Australian gambling-help service if gambling is becoming difficult to control.
You must not allow children or other unauthorised people to access your account. Use strong, private login details and secure your device. If you think someone under the applicable minimum age has used the website, or if you have concerns about account security, stop using the account and contact Spinbit Casino through the support option available on the website.
Changes to these rules
These Betting Rules may be updated when the website, games, services or legal requirements change. The latest version published on the website applies from the date it is made available, unless a different effective date is stated. You should review the rules regularly. Continuing to use Spinbit Casino after an update indicates that you accept the revised rules.
If you have a question about a bet, game, transaction or account restriction, review the relevant information on the website and use the available support channel. Keep records of important account activity and provide clear details when raising an issue. These rules are general information and do not replace the complete Terms and Conditions or the specific rules displayed for an individual game.