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Responsible Gaming
Spinbit Casino operates under a licence issued by the Treasurer of the Province of New Brunswick (TGC), licence number 0000019, with KYC verification required before withdrawals are processed.
Keep gambling in perspective
Casino games are games of chance. Outcomes are random, and there is no guaranteed way to win. Previous results do not change the probability of future results, and a losing session does not make a win more likely. Any money spent on gambling should be treated as an entertainment cost rather than an investment.
Only gamble with money you can afford to lose after essential costs have been covered. Never use money set aside for rent, mortgage payments, bills, food, education or other important needs. Avoid borrowing money, using credit to gamble, selling belongings or asking other people for funds to continue playing.
- Decide how much time and money you can spend before you begin.
- Set a budget that reflects your personal financial circumstances.
- Keep gambling separate from everyday expenses and savings.
- Take regular breaks and avoid playing for longer than planned.
- Do not chase losses or increase your bets to try to recover money.
- Never gamble when you are upset, angry, tired or under the influence of alcohol or other substances.
- Remember that taking a break or choosing not to gamble is always an available option.
It can also help to keep a record of deposits, withdrawals, time spent playing and the amount you win or lose. A clear record may make your gambling habits easier to understand and can help you identify changes before they become a larger concern.
Tools to help you stay in control
Spinbit Casino may provide account controls and responsible gaming tools designed to support informed play. Depending on the service and your account, these may include deposit limits, wagering or spending limits, session reminders, reality checks, temporary breaks and account closure or self-exclusion options. Availability and operation can vary, so review the information shown in your account or contact the available support channel if you need assistance.
Deposit and spending limits
A limit can restrict the amount you deposit or spend over a selected period. Set a limit before gambling, and choose an amount that you can comfortably afford. A limit is most useful when it is realistic and left in place. Do not set a higher limit simply because you have reached the original amount.
Time reminders and breaks
Time can pass quickly during online play. Use reminders where available and take breaks away from your device. A short break can help you review how long you have been playing, how much you have spent and whether continuing is consistent with your original plan.
Temporary breaks and self-exclusion
A temporary break can prevent access for a chosen period. Self-exclusion is a stronger measure for people who want to stop gambling for longer or who are finding it difficult to maintain control. If you request account closure or self-exclusion, do not create another account or use another person’s account to continue playing. Ask support about the available process and make sure you understand how it applies.
Technical controls are helpful, but they are not a substitute for personal decisions and support. If you are worried about gambling, consider using several measures together, including financial safeguards, support from people you trust and advice from a qualified service.
Recognising when gambling may be a problem
Problem gambling can affect people in different ways. It may develop gradually, and a person may not notice the impact until it affects their finances, relationships, work, study or wellbeing. Concern is not limited to the amount of money lost. The time spent gambling, the reasons for gambling and the effect on everyday life are also important.
You may wish to pause gambling and seek support if you recognise one or more of the following signs:
- You gamble for longer or spend more than you intended.
- You try to win back losses by placing larger or more frequent bets.
- You hide your gambling, losses or account activity from family or friends.
- You feel restless, irritable or anxious when you try to stop.
- You borrow money, miss payments or use essential funds for gambling.
- You think about gambling during work, study, family time or other responsibilities.
- You gamble to escape stress, loneliness, sadness or other difficult feelings.
- You have tried to cut down or stop but have not been able to do so.
- Gambling is causing conflict, financial pressure or changes in your mental health.
If any of these signs apply, stop playing and consider asking for help. You do not need to wait for a crisis, a large loss or serious harm before seeking support. Speaking openly with someone you trust can be a useful first step.
Getting help and protecting your account
Australian players can seek confidential information, counselling and practical assistance through gambling support services available in their state or territory. National and local services may offer help by phone, online or in person, and support may also be available for family members and friends affected by another person’s gambling. If you are unsure where to start, search for an Australian government or recognised gambling-help service in your state or territory.
If gambling is connected with severe distress, thoughts of self-harm or an immediate safety concern, seek urgent assistance through local emergency services or a crisis support service. Your immediate safety is more important than your account or any gambling activity.
Protect your account
- Keep your login details private and do not allow another person to use your account.
- Use a strong, unique password and update it if you believe it has been exposed.
- Review account activity and transaction records regularly.
- Contact the available support channel promptly if you notice activity you do not recognise.
- Do not create multiple accounts or use another person’s payment method or account.
- Keep your device, email account and payment information secure.
Spinbit Casino may take steps to protect players where activity suggests a responsible gaming concern or a breach of account requirements. This can include asking questions, applying account restrictions, declining transactions or closing an account where appropriate. These measures are intended to support safer participation and do not guarantee that gambling-related harm will not occur.
Responsible gaming is a shared responsibility. We encourage you to make decisions before you play, use available controls, monitor your activity and seek help early if gambling stops feeling enjoyable or manageable. For information about account tools or the self-exclusion process, use the support options available through Spinbit Casino.